Keefe Group Inmate Communication Services

The Keefe contract first started on 5th November 2008 and has since then been renewed severally. The president of the company is Mr. Tomas Keefe. The contracts were signed by the commissioner at that time, Chris Epps. Keefe offers the following services; sale of prepaid debit cards and processing inmate trust funds, exclusive right to selling song downloads at a price of $1.70 per song, and the exclusive right to sell commissioner items like personal hygiene products and food.


Keefe Group is a subsidiary of the Centric Group LLC. The conglomerate seems to have lucrative contracts throughout the country and federal systems. Keefe Group has offered its services to the correctional market exclusively since 1975. It has pioneered the evolution of products, technology services, and packaging services which fit the needs of facilities across the nation. Keefe Group together with its affiliates; Keefe Commissionary Networks, Advanced Technologies Groups, IC Solutions, and Keefe Supply Company is the leading supplier of various products including technology, clothing, personal care products, software solutions, telecommunications, and food products. Keefe Group provides clothing including jackets, underwear, hats, shoes, boots, and denim. The electronics offered by the company include Cd players, television, and typewriters.


Keefe Group purchased G.T enterprises from Cecil McCroy in 2008. The MDOC contract was started on 1st June 2006 and amended in 2007. The contract authorized GT to sell commissionary products at the Walnut Grove Youth Correctional Facility. The management of Mr. McCroy also operated the prison well. The company withheld 20% and 24% exclusive of sales tax from the sales to inmates and the amount increased in 2008 to 28%. Keefe received $40,434,989 for the period between 2008 to 2014 and GT enterprises received $3,225,475 from 2007 to 2008 from MDOC.


The products of IC solutions which is an affiliate of Kefee are designed to help people to remain connected with their loved ones. IC Solutions provides different options for creating an account, leaving voice messages, and chatting in real time through video visitations. The partnership of IC solutions with Access Corrections further allows the clients to send photos and emails through an MP3 program and it also allows them to deposit funds for their loved ones.



Prison task force: Ban no-bid contracts

Due to the massive increase in corruption for the state and federal prison supply contracts in the country, the Mississippi Corrections Department has decided to develop a new way of making work easy in the state and federal prisons. Many companies in the United States working in the state and federal prison setups have engaged in a wide range of corruption deals that end up staining the management and issues associated with working solutions in the state. For those who are not willing to adhere to the new regulations, they will end up anticipating working solutions that will not favor their corrupt deals.


According to a report issued by the Mississippi Corrections Department, Keefe Food Group is one of the most corrupt companies operating in the state and federal correctional facilities across the United States. The company also inflates the commodity prices that are essential for the survival of the inmates in a way that is not anticipated in the business world. Business dealers in the United States have always worked through thick and thin to develop relationships with business and other entities as a way of accelerating better business deals. Keefe Food Group is one of the companies that the Mississippi Corrections Department is wondering how they keep securing the same business deals all the time. This is a clear indication that the company is not working towards achieving better business deals or accelerated income solutions in a manner that does not depict the true nature of business solutions.


The five-member task-force determined that all the contracts operating in the prison setups will take a new wave of direction by working for a better business in a manner that is not capacitated in the business world. Those who do not engage in doing business using the new system of competitive bidding will be disqualified from taking part in the business. This competitive process will work towards achieving better business in a manner that only the best companies get to do business in the state and federal prison setups. Keefe Food Group will also reduce the number of monopolized business deals they have secured for a long time now.


Put A Cap On Inmate Communication Costs

Telmate is one of the leading prison communications providers. Correctional facilities often consider what communications service to utilize based upon the amount of money they’ll receive back from the contract. Prison communications companies such as Telmate provide communication services for inmates to talk to loved ones via phone, tablet and video chat. The cost of the phone calls can vary from a few cents a minute for out of state calling to a dollar or more per minute. This means that after connection fees and the charge per minute, a simple fifteen minute phone call could cost roughly twenty dollars. Recently people have tried to start a movement by contacting the federal communications commission about putting a cap on the rate for these phone calls at county jails.


It is believed that inmates who stay in contact with their loved ones are less likely to become repeat offenders. This is the arguement used in regards to placing a price cap on the per minute cost of correctional facility communications. Many families and friends of incarcerated people come from poverty or low income homes. For some of these families it is nearly impossible to come up with an extra twenty dollars a week to talk to their incarcerated family member. The person in jail then becomes depressed and hopeless and then becomes more likely to be desperate and a repeat offender when they are released. It is believed that the communities will benefit from lower communications costs for inmates. Less repeat offenders would produce better community members who have a sense of hope from the loved ones they were able to talk to prior their release.


IC Solutions: There is a Major Issue Here

Looking at IC Solutions, it is clear there is a major issue with the company and they need to fix it. However, since they are so silent and since there is no one out there that is going to call them out on it besides people online,, they are going to keep doing it as long as they can get away with it. One of the most frustrating aspects about this inmate communications service is the fact they go silent so often. They don’t come out and they don’t explain themselves or why they do the things they do. Why are they not allowing phone calls to go through? After all, it is prepaid, so people have paid for the ability to speak to the inmate. It is not like the person has not paid for the phone call in the first place. They have done that. Since they have done that, they should be able to talk to the inmate with no issues and more information click here.

Customers of IC Solutions have lost an average of 78 dollars. That might not seem like a lot of money to certain people, but it is a lot of money when it adds up to losses of over two thousand dollars. That is money that is going directly in the pockets of IC Solutions. They have the money and they are not patching through the phone calls for the customers wishing to speak to the inmate. As far as what they are doing with the money, that is anyone’s guess. They seem to be awful quiet in that regard and learn more about IC Solutions.

I know one thing for sure: if someone were writing things about me like this, I would want to defend myself or apologize. IC Solutions completely and totally overlooks that aspect of it as it will not paint them in a positive light and IC Solutions lacrosse camp.

A Tough Decision For The Keefe Group

Keeping The Factory Line Going


“Offering great jobs since 1975.” This should be the new slogan for the Keefe Group who has more than 30 years in business and as an American based manufacturer. But making business possible or happen requires that Keefe keep the factory line going. The process is as old as the industrial revolution itself.


Just put to mind the vision of a factory line and of the pieces moving.


Everything has to be in synch when you’re Keefe.


The reason is because the manufacturer supplies enough distributed products weekly and to service over 1.5 million people at once. The picture we’re painting should be shedding light on an operation that’s massive to say the least. The 100,000 plus square feet of space in Keefe Group’s main factor is only a glimpse.


The business operates other factories like it but just on a smaller scale. The collective work of all of it factories and storage centers help to move massive amounts of products and across the United States but in little time. Keeping the factory lines going is big business for the Keefe Group, and every piece of the operation matters.


Piece By Piece And Consumer By Consumer


It’s the variety which Keefe produces that gives it its unique business opportunity.


You see, the Keefe brand manages business in the private sector. But it does so as if there are no public goods on the normal market for consumers. This means that many of the products we use daily are duplicated or recreated[through licenses] to be used but in the private sector of the USA.


This enables Keefe to leverage its massive factory and in ways that boost revenue or improves the business’s bottom line. By offering such a large variety, the Keefe brand is rarely in need of more demand in its market. Just consider the three categories of products produced, packaged and distributed by The Keefe Group.


They make food, cosmetic and clothing products.


In each of the categories listed above, Keefe group offers over 15 to 20 products. And these are only part of the variety as each selection of 15 to 20 items covers even more products which the company is sure to make at the highest quality.


Telmate Offering Inmates Amazing Services

Telmate is among the leading providers of inmate communications services creating a connection between inmates and their outside family and friends. It mainly focuses on creating new technologies that lower recidivism. It offers simple, convenient services at affordable prices. Telmate has its headquarters located in San Francisco, California with other staff members in Canada and throughout the USA. The services are accessible as their call center located in Ontario operates 24 hours.


The company was founded in 1998 under Pinnacle Public name with technology experts. Telmate serves in various facilities from holding cells, city jails and county correctional facilities to state DOCs and federal detention centers. It is deployed in over 300 correctional facilities. Employees provide ideas which are taken into account and used in creating new opportunities for their services.


Telmate provides services such as entertainment, education,photo sharing, inmate phones, messaging and deposits in over 200 correction facilities. Around 15,000 data requests per minute averaging to about 22 million a day in total are recorded by Telmate. Moreover, it offers installed secure wireless tables for inmates currently serving in over 50 facilities.


Correction and law enforcement services are supported by Telmate to reduce crimes. Telmate also provides outreach programs like Telmate Heroes, Telmate Fallen Heroes and Telmate Cares to educate the society on the dangerous effects of committing crimes. The members of Telmate also work with clubs in the community to prevent crimes. Recently, at the Memorial Fund’s National Police, Telmate received a badgeof Honor of Partner in Washington D.C at the National Law Enforcement Officers to perform the week activities.


The inmates have Telmate accounts where their family and friends deposit money for their usage and communication. Telmate ensures it offers reliable technologies that are secure, efficient and controlled. Inmate communication systems like content, phones, tablets, video visits, investigator, and tools are reliable with Telmate are used and appreciated by the prisoners.


Telmate manages to improve the human condition of inmates by having them connect with the outside world. Telmate has significant roles which are to protect and serve the community, connecting prisoners with loved ones, improve mental health, encourage personal and have financial responsibility for the inmates.


Learn about Telmate in 3 minutes

Criminals have a right to communicate with their loved ones. Even if you commit a crime and go to prison, you should not be denied communication with your family. One company that ensures this is possible is Telmate. It has been in business for more than ten years, and along the way, the company has gained vast experience in offering innovative and reliable technology, which gives efficiency and control. Telmate is the leading provider of prisons communications system. They offer phones, video visits, tablets, content, investigator tools and much more. Telmate serves hundreds of correctional facilities in the US and Canada.


Goals and mission


The company’s primary focus is to create secure technology, which empowers inmates to break the behavior of recidivism while protecting the correction facilities and the community.


The principles that guide Telmate


  • The workers are dedicated to offering communication between prisoners and the loved ones thus enhancing prisons security and that of the community


  • Providing physical safety and making prisons secure to serve the community


  • Providing efficient verification and investigative tools to protect the community



  • Telmate offers tools that help the inmates to be self-independent and assist them to become responsible citizens.


  • Telmate ensures that the prisoners and relatives are responsible for the costs of their communications. Through this, no burden is passed to other citizens.




Telmate takes reviews and feedbacks from clients seriously. For example, one reviewer suggested Telmate needs to train their staff. His reason was that telmate blocked the account his son uses since another person used the unapproved account. However, people should note that Telmate has a goal to ensure that the prisoners and their relatives are responsible for the costs. It is just a precaution measure to ensure that inmates are not using fraudulent ways to communicate.


With such a complaint, individuals should contact the Telmate offices. Their workers are friendly and welcoming. They will help them solve the problem. All complaints are addressed immediately to ensure efficiency and security. Telmate provides a variety of options when one fails you can try the other.


Telmate Provides Innovation in Jail Industry

There are several different ways that people can handle he jail industry. The majority of these options allow for the prisons to be able to operate but with a certain amount of support from third-party companies. This is the case with most prisons that have chosen to use Telmate because they know that they will be able to do more with the options that they have no matter what they are trying to do with the different situations they are in. Because of the way that Telmate is able to provide different solutions for all of the people who they serve, they know that they will be able to make things better and bring more opportunities to people who are in the prison. It is something that they have always tried to do and something that they will continue doing so that they can provide different levels of support for different areas that they are in.


While Telmate has been a successful company in the things that they are doing, they know that it will be necessary for them to get what they have in the different situations they are in. Telmate wants to make sure that things are going to go well for their company and that they will be able to provide different opportunities to the people who they serve and all of this will allow them the chance to make sure that things are going to work out for the prison and for the people who run the prison.


Telmate is confident in the skills that they have created for themselves. They know a lot about different things and they are confident that they can make sure that things are going to work out for their company. Because of the options that Telmate has implemented and because of the way that they are able to do business, Telmate can try to continue their business and grow it to new levels. They are hoping that this is what is in their future and they will not stop until they are able to be a premier provider of all of the tools that prisons need for support.


Telmate Inmate Operations

Telmate LLC, is a private company in the Telecom Industry. Telmate Company was established in 2010. The company specializes in the provision of telephone voice and data communications services. Telmate Company is located in Ontario, the United States. The Company’s mission is to create secure technologies that will empower inmates to break recidivism. Telmate intends to connect inmates with their loved ones, improve mental health and promote personal responsibility. Telmate provides inmates with a platform that offers them tools to enable them to become self-reliant and responsible individuals.

Telmate also aims at enhancing inmate’s communication with their loved ones. However, people have complained about Telmate in different forums. In the prison talk forum, several people with issues concerning Telmate aired out their grievances. One inmate complained of Telmate’s complicated services. In case you encounter a problem and you contact Telmate’s customer care services, you may not get a specific solution to your problem.

Additionally, the customer ratings of Telmate are at two out of five based on five reviews. The latest Telmate reviews show how their employees are inefficient. Adriana, on June 19, 2017, reported that Telmate has to train its employees. The supervisors who solve problems do not give an accurate explanation. This implies that the communication skills of employees and their customer care services are inadequate.

In the case of a misdial from an inmate, Telmate provides a recording of the detainee’s details and the option of whether you will accept or reject the call. If the number is blocked, Telmate’s operators can unblock it. Recording helps to eliminate possible frauds. Despite the challenges, Telmate still aims at improving its services to satisfy detainees, relevant authorities, and inmate relatives.



Telmate – Creating Communication between Inmates, Family Members, and Friends

Telmate is the third biggest and one of the quickest developing prison communication systems providers within the United States. The company is a leader and supplies cutting-edge technologies and customer services which incorporate mobile applications, facility investigator tools, photo sharing & secure messaging, and video visitation. Telmate provides a communication system which is deployed in almost 250 facilities in the entire 43 US states in addition to two Canadian provinces. The company which is headquartered in Ontario, Oregon has another office in San Francisco, California.


At Telmate, the team is guided by the objective of leveraging technology to ensure inmate communication in a secure and safe manner, and to offer tools that minimize recidivism and assist in making the time spent in prison as productive as possible. The organization leads in providing remote video visitation administration within the corrections sector. That enables inmates to communicate with family members and friends who may not visit them in custody. The family and friends only require mobile devices or personal computers to communicate from the comfort of their home.


Researchers have progressively revealed that frequent communications between inmates and their family and friends assist in lowering the level of inmate recidivism. The cost of offering inmate communication services in a safe and secure manner may at times restrict the detainee’s capability to sustain contact. However, Telmate ensures every prisoner is connected with their loved ones.



The Telmate Tablet is quickly becoming a crucial tool for correctional facilities assisting them to improve public safety, increase control and reduce inmate violence. Apart from minimizing the patient movement and offering automated administrative tasks, the tablet captures comprehensive usage details, increases staff monitoring and knowledge and provides investigators with abundant sources of actionable information. With a broad range of self-improvement resources and education, the technology also assists inmates to become productive members of the society, hence minimizing the rate of recidivism.



The new technique incorporates some features that are of benefit to both inmates and correctional officers, all of them not costing the taxpayer. As per the Administrative Office, prisoners who are better adjusted within the prison environment and linked to the outside world are more probable to keep away from what causes them to jeopardize early release or receive disciplinary infractions.


Telmate combines the hands-on experience of 10 years with reliable and innovative technologies that drive efficiencies, control, and security. The company services more than 300 correctional facilities in US and Canada. It also positively engages inmates with eBooks, education, movies, games, music and more services. On service control and operations, Telmate optimizes the monitor and captures profound insights with the investigator and end-to-end tools. The model facility operates automatic processes, workflows, approvals and paperless procedures. You can check the link,, for more information about the company.