Global Tel-Link Goes Against the Common Sense of a Free Market

It may be difficult to really get a clear idea of the quality of service that Global Tel-Link provides if you haven’t used the service, or if you do not know anybody who has used the service. However, in this day and age you can just look up online forums to see what people have to say about the service that Global Tel-Link provides. The vast majority of people online have given Global Tel-Link negative reviews. Most of the reviews sound confused, fed-up, angry and tired. Global Tel-Link boasts that it serves eighty-five percent of inmates in the United States, yet it does not give the best service. Why is this so? Why is Global Tel-Link chosen by detention centers if it gives not-the-best service? There is a reason for this.–securus-corrects-inaccuracies-300264749.html

Prisons do not necessarily judge phone service companies based upon quality; they judge based upon which company can slip them the most money. Global Tel-Link has made it’s way to the top in the detention center telecommunications industry because it has been able to give detention centers the best offers in contracts. The ones who are directly using the telecommunications services for the most part– the loved ones of prisoners, do not have a say in which phone companies to use, despite the fact that they are expected to flip the bills for calls. This intuitively goes against the ways of our free market, capitalistic system to a point where it seems wrong. Normally, people are able to choose their phone companies and terms of service, for the most part. When it comes to the inmate telecommunications industry, consumer demand does not rule the success of phone companies—the interests of facilities to make as much money as possible and what phone companies can offer to facilities rule the success of phone companies

Keefe Group has transformed the inmate industry

The Keefe Group is known to many as the largest private firm that is changing the lives of prisoners in the United States. The company facilitates financial transactions, entertainment, information flow, food and beverages, clothes, technology solutions and many other activities that make the lives of the people in the correctional facilities better. The institution has a team of professionals who work day and night to ensure that the clients get the best. For an inmate to become a better person in the society, they have to communicate with their loved ones all the time. The private institution has put in place several measures to achieve this objective. Here are some of the services Keefe Group provides. Read more news on Tampa Bay Times.

Booking Kiosk

This is actually the most critical services from the private institution. The Keefe Group Booking Kiosk is unique in its own way, and it is connected to the inmate banking system. The service is used by the correctional facilities to calculate the amount of money deposits from the individuals who are incarcerated. When the inmate makes a deposit, the Booking Kiosk issues them a receipt. The service is known to be very safe, and the money can be reconciled automatically. Experts say that the security of the Booking Kiosk from the Keefe Group cannot be compromised.

Inmate Kiosks

The inmate kiosk is also an important service from the Keefe Group that allows the prisoners to have a safe and friendly communication platform. The service ensures that the prisoners remain in constant communications with friends and loved ones at an affordable rate. The Inmate Kiosks assists the inmates to get pictures and images of their loved ones who are far away. This service has been efficient because it used the latest technology. Visit to know more.

Customer care support

In any modern company, customer care is an essential aspect. A company can never reach its clients if they do not have a perfect customer care support. Keefe Group has one of the best teams to service its customers by answering all questions in time. The customer care support from the Keefe Group is available 24/7, and it has individuals who are well qualified.

Global Tel-Link Sets the Record Straight on Scamming Accusations

Global Tel-Link is a technology company providing correctional facilities with integrated solutions. We are located in Virginia. We provide inmates and their families reliable and economical communications solutions. Our products are flexible. They can be customized to fit the needs of a particular correctional facility. We have over twenty-seven years in the industry. Our mission is to empower correctional institutions to manage their inmate populations with confidence.

Our offerings include inmate calling systems, financial services, prison management systems, inmate education solutions and investigative services among others. We have some of the lowest charges for our services. Our goal is to connect as many families with their loved ones as possible. This has enabled us to win numerous contracts with correctional facilities. These contracts are awarded on a competitive bidding system. Read more reviews at Yelp.

We are the sole providers of communications solutions in more than twenty-eight states covering over two thousand facilities. This is why we were surprised and gravely concerned to learn that the Federal Communications Commission was planning to cap interstate call costs. The decision forced us to challenge the same in court. We are confident of obtaining a favorable outcome. We are dedicated to achieving sustainable solutions that reduce the cost to consumers.

We are afraid that the FCC may cripple our operations, which will have devastating effects on millions of families and inmate populations. We welcome a balanced review that addresses discrepancies in call rates and commissions in light of already available cost studies. Visit Consumerist to know more.

Our collect call systems are transparent. They do not charge any hidden fees. We urge persons with unresolved issues to get in touch with us and resolve the matter amicably. We recognize that there are people who may be ignorant of the way our systems work. We have received information that some of these people plan to mislead many more by lodging an unwarranted class action suit in California. Read more on to know more about GTL.

Similar efforts to mobilize people against us have failed to take off. We utilize cutting edge platforms that are constantly audited to ensure we are compliant. In spite of this, there are claims that we overbill and surcharge our accounts. We only bill your account when the phone call is picked up and not a moment earlier. Moreover, our intrastate and interstate call rates are the lowest.


We have also been falsely accused of conducting smear campaigns against some of our competitors in the industry. We are the leaders in the industry. Disgruntled rivals are just frustrated that they cannot achieve what we have.

We expressed our opinion regarding matters in court because we believe we are going to win the pending patent infringement suits. Delivering quality services to our customers makes us successful. We are proud to stand behind our superior platforms and the innovative products we provide. Read more reviews at

As critics point to high inmate calling rates, phone providers say benefits match costs

if you’re unlucky enough to be sent to prison in the United States, one thing you should know is that whether or not you will be able to maintain a meaningful relationship with your family, while you are incarcerated, almost entirely depends on which state you get locked up in. That’s because prices for inmates to make outgoing phone calls, the main way in which inmates in the nation’s prisons are able to stay in touch with loved ones, can vary by as much as $2 per minute, depending on which state you’re in.



Is $2 per minute really fair?


Some calling providers and prison administrators point to the fact that even though some inmates throughout the country are forced to pay completely exorbitant rates, it’s still perfectly fair. That’s because there is no Constitutional guarantee that inmates should be provided with telephones or any other means of communicating with the outside world. In effect, calling is nothing more than a privilege, so administrators can set the rates however they please.


But inmate advocacy groups, such as the Prison Policy Initiative, say that this is a short-sighted and callous approach to the question. They say that the majority of calling costs are shouldered by the loved ones of the inmates, not the inmates themselves. This added burden on the families of the incarcerated is tantamount to extrajudicial fines being imposed on innocent family members.


On top of all of this, critics of the current iaizzes-faire system of prisons charging whatever they feel like goes against the grain of what prisons are supposed to be all about, namely, the rehabilitation of inmates and their eventual reintegration into society. Many studies have shown that inmates who are allowed to stay in frequent contact with family and loved ones on the outside are more likely to become socialized to their pro-social milieu than to the anti-social persona one must adapt in order to make it in the tough prison environment, which is dominated by psychopaths and career criminals. These critics say that cheap phone calls, far from being a luxury for inmates, constitute a public good. This is because they allow inmates to successfully reintegrate back into society, causing less harm from crime and fewer direct costs to the taxpayer, due to fewer people needing to be locked up.


But prison administrators have another ace up their sleeve. They say that the funds provided by effectively taxing inmate phone calls, through the system of commissions that the service providers kick back to the institutions themselves, is absolutely crucial to their operations. In fact, many prison administrators have stated that if rate caps are ever imposed, they will have no choice but to simply remove all of the phones from their facilities, effectively ending any chance inmates have of staying in touch with family and loved ones on the outside.


These are just a few of the considerations that drive the highly complex topic of inmate calling prices.


Contrary to vocal critics, private contractors often create real value in prison system

For at least the last 50 years, there has been an intense debate about the role of private contractors in the U.S. prison system. Many people feel that these private companies have no legitimate role at all in an industry that has traditionally been handled by government agencies alone. However, others point out the very real costs savings that have accrued to jails and prisons throughout the country, due to the technological innovations and high levels of efficiency provided by various firms operating in different areas of America’s carceral institutions.



Prison calling provides ideological battleground


Perhaps no where has this debate been more heated than in the area of inmate calling. Many critics of private enterprise say that the high rates paid by some inmates across the country serve as a prime example of the kinds of excesses that are commonly seen when private enterprise is allowed to stick its venal claws into the cookie jar of public services.


However, the calling providers themselves sharply disagree. Pointing to great accumulations of evidence, companies like Securus Technologies are quick to cite success stories in state after state, where they have managed to lower the costs that inmates face when calling loved ones by entire orders of magnitude. Securus seriously questions whether the government itself ever would have been able to drive the serious innovation that the company is famous for, bringing highly innovative and cost-cutting products to market, such as their famed VoIP-based video visitation technology. Securus and other providers say that it is completely unrealistic to assume that government bureaucracies would ever be capable of the levels of innovation and efficiency that private enterprise is so well-known for.


However, critics of the providers and the current system as a whole shoot back with examples of their own. In the state of Arizona, prisoners are forced to pay up to $2 per minute to talk to their loved ones over the prison phone lines. At these rates, it is virtually impossible for any inmates to stay in touch with their family for more than a couple minutes each month. Critics of the current calling regime argue that this is a terrible imposition on the prisoners, as well as their families. They say that the likely consequences of forcing the prisoners to only socialize with fellow convicted felons will almost certainly be increased behavioral problems inside the facilities and increased recidivism outside. They have implored the Arizona state legislature to do something about the immense rates many times but to no avail.


For their part, though, the communications providers say that the state of Arizona is a fairly extreme anomaly. They say that there are just a handful of states where the rates inmates are forced to pay even come close to those seen in Arizona. Those exorbitant rates, say the providers, are largely driven by the commissions that are kicked back to the state’s institution, which, in that state, can run as high as 99 percent of all phone revenues.


Telmate, a Provider of Inmate Communications

For the last ten years, Telmate has been one of the leading providers of telecommunications between the inmates who have been imprisoned in the many correctional facilities across the United States. The company proud itself for connecting the many Americans to their loved ones back home and other relations that have had the physical connection cut out due to imprisonment. This service has gone as far as to help protect the community members at large since before inmates call people there is a rigorous verification method that ensures the prisoner is calling the correct person. This ensures that no member of the public receives an unwanted call which would later disturb them.


The companies mission as stipulated in their agenda is to provide a very secure technology which helps those incarcerated to break the circle of recidivism while protecting and serving the community. Telmate also credits its systems of offering online education, legal, social and even spiritual resources to prisoners as something that helped ease and improves the mental health of many inmates.


Another important fact to note down is Telematics system of call payments. Its system can enable every patient to have their accounts in which families and friends can externally load it with money which the inmates themselves can use to call them. This has ensured that no cost is carried forward to the general public. Also, this mode of payment by the prisoners themselves has made them more self-reliant and provided they mind their spending when making calls. In other words, it has helped demonstrate the financial responsibilities of the prisoners.


The company also is proud to be one that is driven mostly by new ideas and as such has carried out more research with more developments that has surpassed the other players in the market. Telmate sees itself as the trendsetter in prisons communication, and due to this, it has always strived to provide law cost calls that are fair. Telmate has indeed demonstrated its commitment to ensuring that those people who are incarcerated are always treated fairly as extended members of our community.



Families angered by high inmate calling rates, but companys’ hands are tied

Many inmates and their families have been quick to complain about the high costs of making outgoing calls from prisons. Since the inmates themselves often have no source of income, it is up to the families to deposit the money in the inmates’ commissary accounts, which allows them to place calls back home. In some cases, these charges can add up to hundreds of dollars per month.

Often times the inmates and their loved ones blame the communications companies that provide the phone service. But very frequently, it’s the prison or jail itself that is causing the high rates.

Throughout the country, many prisons and jails take a commission on every dollar spent by inmates on outgoing phone calls. Many people label these as legal kickbacks. Regardless of the terms used, there’s no doubt that they are a prime contributor to the high cost of prison phone calls.

Keeping costs low despite kickbacks

Many inmate communications companies, such as Securus Technologies, do an outstanding job of keeping costs low despite the sometimes enormous kickbacks they’re required to pay just for the privilege of being that institution’s telephone provider.

For example, Securus pays 71 cents of every dollar in revenue it generates at state prisons back to the state’s Department of Corrections. Even with such a high commission, Securus has managed to contain the average cost of a phone call in Louisiana’s state prisons to just $.15 per minute. It’s these companies that make the system work for everyone who are the unsung heroes of the prison telephone system.

Families of inmates claim extra-judicial punishment through high phone costs

One neglected topic resultant from America’s world-leading prison population is the externalities associated with household members being removed from society. There are many ways in which, for example, children of incarcerated fathers are adversely affected. One example is the statistical realities that children raised in single-mother households tend to have a lifelong statistical handicap, faring worse than their traditionally raised peers in almost every measure. Another is the fact that the father can no longer meaningfully provide for the family in any way.


But there are other, more subtle ways in which families, particularly children, can end up bearing the costs of a relative’s incarceration. One such example is the cost of inmate phone calls. Prison is widely thought to have as a primary goal the punishment of inmates. This includes the removal of anything that could be characterized as a luxury or an optional convenience. Many people, including many administrators, view phone calls as a luxury or an unnecessary amenity. However, the families of incarcerated fathers often view phone calls as a critical lifeline in their children’s development. And their views are backed up by rigorous evidence.


In some jurisdictions, such as the state of Arizona, prison phone costs are so high that few inmates can afford to stay in regular contact with their loved ones. But some families still foot the bills. Unfortunately, those families are often the ones who can least afford it. Decisions between nutritious eating and contacting the children’s father become routine. No matter what crime the prisoner may have committed, his children don’t deserve to be punished for his mistakes.



Getting Used to Using the Keefe Group

Being able to communicate easily with your loved one in prison can be one of the best things you ever do for yourself and for that individual. One of the best things for you to utilize is a group known as the Keefe group and this is a communication system that has been around for quite some time and has helped a wide variety of different people communicate in a more easy way with their loved ones in the prison system. This is why it is incredibly essential that you look into using the Keefe group when it comes to having better communication with your loved one.

What you might not realize about this amazing communication system is that it actually allows you to have video visitation services with your loved one without even needing to be in the prison itself. This is going to save a lot of people tons of time when it comes to not having to make that lengthy trip just to go to the local prison to see their loved one and this also allows you to finally have the relationship that you have always dreamed of having because you do not have to worry anymore about anything that is going on and the fact that you can no longer see your loved one on a regular basis.

The kingfish1935 blog says that there are lots of different reasons for why you might want to consider beginning to use the Keefe group and this is an amazing system that so many individuals have used for themselves with great success. My own relationship with a loved one with greatly improved when I started using this amazing service and it was something that allowed me to finally feel confident in what I was able to do with them on a routine basis. This is something I continually recommend to people who want to have better communication with their loved ones regularly when it comes to individuals who might be behind bars. This is a wonderful system for you to utilize for yourself and can easily be downloaded onto your home computer or laptop depending on where it is most comfortable for you.

Sources :

The Keefe Group


The Prison Industry

IC Solutions is a company that is working to change the prison industry. Many people in the United States feel like the prison industry should be changed for the better. Many times, inmates go into prison and come out much worse than they went in. Instead of trying to help people while they are in, the prison system keeps them away from their friends and family. IC Solutions is a company that works to help people stay in touch with those on the outside. If you are someone who wants to change the world, working with IC Solutions is a great way to do so. They have a lot of great technology that can be used by people in prison, and this helps to keep people sane as they look to keep in contact with those around them.

IC Solutions

Although the company started out as a small business, over time IC Solutions grew with its technology change. There are a lot of people who expect the company that grow greatly over the next few years. If you are someone who is interested in investing, this is a great company to look at. The prison industry will need reform at some point, and this company will be on the leading edge of that change. There are a lot of people who are looking for ways to reform the industry in a variety of ways. This company will lead that change and help millions of people in the process.

Final Thoughts

IC Solutions is one of those companies that has a great mission and is impacting the world. If you want to take things to the next level in your business, it is important to look at this company. They are leading the inmate communications industry in the United States and will continue to grow.

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